LEGAL
Effective Date: January 1, 2026
This Privacy Policy describes how Zeal Opco, LLC dba Title & Survey Review (“Company,” “we,” or “us”) collects, uses, stores, and deletes information when you use the Title & Survey Review platform (“Service”). We are a data processor for your deal documents — not a data broker. We do not sell your data.
Name, email address, and password (hashed) when you create an account.
Borrower entity name, lender name, loan amount, and anticipated note date — provided by you during onboarding. All optional.
PDF files you upload (ALTA Survey, Title Commitment, Flood Determination, Zoning Report). These are transmitted to our AI processing pipeline, which includes Anthropic's Claude API and Microsoft Azure Document Intelligence. Both providers process your document content to extract text and structure. Documents are not used to train AI models.
Findings, scores, extracted text, and recorded document analyses produced by our review engines are stored associated with your review.
Payment is processed by Stripe. We do not store your card number or full payment details. We retain Stripe session and payment intent IDs for reconciliation.
Standard server logs including IP address, browser type, and access timestamps. These are used for security and performance monitoring.
To enforce the one-free-review-per-account policy and prevent abuse, we retain a one-way hash of your email address in a separate consumed_free_reviews table. This record survives account deletion. It does not contain your name, password, or any reversible identifier.
We use the data we collect to: (a) operate and improve the Service; (b) generate your Lender Readiness Report™; (c) communicate with you about your account and reviews; (d) process payments; (e) enforce our Terms of Service; (f) comply with legal obligations.
We do not use your documents or deal data to train AI models. We do not sell your data to third parties. We do not use your data for advertising.
We rely on the following sub-processors to deliver the Service. Each is bound by a Data Processing Agreement:
Review reports, uploaded documents, extracted text, and AI processing logs are retained for 90 days from the date the review completes, unless you extend access from your dashboard or delete the review sooner.
At the end of the retention period, data is automatically and permanently deleted — including files stored in our document storage, extracted text, findings, and AI logs. This is a hard delete, not an archive.
Account data (name, email, profile settings) is retained until you delete your account.
The one-way email hash in consumed_free_reviews is retained indefinitely to prevent abuse of the free review policy. It cannot be reversed to your email address.
Your ALTA Survey and Title Commitment PDFs — including all pages and embedded data — are transmitted to Anthropic and Azure Document Intelligence for text extraction and AI analysis. These providers process your document content as data processors on our behalf. They are contractually prohibited from using your data to train their models or sharing it with third parties.
We do not share your documents or deal data with any other third party, including other users, lenders, title companies, or brokers.
All data is encrypted in transit (TLS) and at rest. Document storage uses private Supabase Storage buckets with row-level security enforced at the database layer. Only you can access your reviews and documents. Staff access to user data is restricted and logged.
No security system is impenetrable. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; restrict processing; and data portability.
To exercise any of these rights, submit a Data Subject Access Request (DSAR) to:
information@titleandsurveyreview.com
We will respond within 45 days. We may need to verify your identity before processing the request.
You can delete your account at any time from your dashboard. Deletion permanently removes your name, email, profile settings, all reports, all documents, all findings, and all AI processing logs associated with your account. The email hash in consumed_free_reviews is not removed, as it is necessary to prevent abuse.
We use session cookies for authentication, set by our hosting infrastructure (Vercel and Supabase). We do not use tracking cookies, advertising cookies, or third-party analytics cookies. We do not use cookies to build advertising profiles.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice before they take effect. Continued use of the Service after the effective date of an updated policy constitutes your acceptance.
Privacy questions, DSARs, or requests to exercise your rights:
information@titleandsurveyreview.com
Zeal Opco, LLC dba Title & Survey Review